Certificate in Managing Agent Practice
SISV Academy together with APFM welcome members of APFM, managing agents, property managers and all other real estate professionals to undertake the course on Certificate in Managing Agent Practice.
This course is specifically developed with the key objective of providing a better understanding of Managing Agent Professional Practice in strata management. Those who enroll for the course will find it useful as it provides a broad overview of the strata management practice and technical aspects required in managing a strata development.
SISV Academy and APFM are pleased to announce this Online Learning Course on the Certificate in Managing Agent Practice (the “course”) followed the signing of the Memorandum of Understanding (MOU) between the Association of Property and Facility Managers (APFM) and the Building and Construction Authority (BCA) on 12 February 2020 on the new accreditation scheme for managing agents.
The SISV Academy in partnership with APFM will be conducting the training of the course which will be accredited by the APFM. The online learning course is provided to you through SISV Academy via the portal https://eLearningHub.sg and we would need you to familiarise yourself with the functions and application of the format and how this course is being conducted.
Important Information to note:-
Course details
The course consists of 3 modules, namely;
Module 2: Application of BMSMA
Module 3: Building Services and Maintenance
Module 4: Communication and Office Administration
Disclaimer
While the trainers of the modules hope that their training notes, particularly those relating to BMSMA, will equip the course participants with some basic knowledge and information on the application of BMSMA to facilitate them in doing their job as managing agents, these training notes are not an exhaustive attempt to explain every detail and provision in the BMSMA. Where appropriate and necessary, if formal legal opinion is needed, the participants should seek and obtain legal or professional advice on interpreting the provisions in the BMSMA.
Module 2 - Application of BMSMA
Lecture 1 - Introduction to BMSMA
- Previous amendments to BMSMA
- Current amendments to BMSMA (2017)
- Share value
- Accessory lot
- Common property
Lecture 2 – Stakeholders (Part I)
- Owner-developer
- Management Corporation (MC) / Sub MC
- Council of MC / Sub MC
Lecture 3 – Stakeholders (Part II)
- Subsidiary proprietor
- Managing agent
- Commissioner of Buildings
Lecture 4 – Operation and Maintenance Matters (Part I)
- Convene and Conduct First AGM and AGM
- Motion of AGM, Service of Notice, Period of Notice, Presiding of Meeting, Quorum, Proxy, Voting, Deemed Day, Election of Council, Adjournment of AGM
- Convene and conduct of EOGM, Council Meeting, display of Notices/minutes
- Council Meeting
Lecture 5 - Operation and Maintenance Matters (Part II)
- Type of Resolutions
- Determine Management Fund (MF), Sinking Fund (SF) and Special Levy (SL)
- Use of Management Fund and Sinking Fund
- Recovery of contributions
- Strata Roll
Lecture 6 - Operation and Maintenance Matters (Part III)
- By-law
- Prescribed By-law / Additional By-law
- House rules
- Insurance
- Strata Titles Board - types of disputes
Module 3 - Building Services and Maintenance
Building Services
Lecture 1 Cleaning & Waste Management
Lecture 2 Pest Control Services
Lecture 3 Landscape Services
Lecture 4 Security Services & Systems
Building Facilities (Mechanical)
Lecture 5 Water Supply & Sanitary Plumbing Systems
Lecture 6 Swimming Pool Maintenance Services
Lecture 7 Air-Conditioning & Refrigeration Systems
Lecture 8 Fire Protection Systems
Building Facilities (Electrical)
Lecture 9 Electrical Systems
Lecture 10 Lift & Escalator Maintenance
Building Defects
Lecture 11 Water Seepage, Spalling Concrete
Lecture 12 Safety of External Features & Other Building Defects
Module 4 - Communication And Office Administration
Lecture 1
- Handling feedback and effective communication skills
- Mediation and conflict resolution techniques
Lecture 2
- Resolving Management Corporation Disputes through Tribunals and Courts
Lecture 3
- Setting up Management Office
- Standard Operating Procedures
Lecture 4
- Tender and contract administration
Lecture 5
- Financial management and control
Certificate in Managing Agent Practice (CRS-N-0050598)
* This course is formerly named as Managing Agent Accreditation Scheme *
Registration
Upon your registration of the course, you may commence with any of the 3 modules. This means you may commence with, say Module 3, followed by Module 4 and completing with Module 2. It is not necessary for you to commence with Module 2, 3 and 4 in sequence.
However, please note that you will have up to 90 days to complete each module you have selected. Each module will include MCQ assessment tests, an optional revision class and a date for compulsory class assessment examination.
Please note that you are only allowed to take a one-time retest for each module. Upon failure at the retest, you will need to attend the full training before taking the examination again.
Extension of Time
It is important that you note the 90 days period to complete each module you have registered. You will be alerted twice by our system (10 remaining days and 5 remaining days) before the due date for the completion of the module. When you are at the last remaining 5 days stage, you must quickly contact our administrator to request for an extension of time to complete the module if this is required by you.
You will be allowed to extend for a further 2 weeks from the expiry date to complete the module. However, SISV Academy will charge an administrative fee of SGD$20 (excluding GST) for every 2 weeks’ request for the extension. If you failed to request for the extension of time, you will be automatically logged-out of the system upon expiration of the 90 days period for the module.
Once you are logged out of the system, you need to re-register to take the module if you wish to continue with the course. A fee of SGD$80 (excluding GST) will be charged by the SISV Academy if you re-register within less than 2 calendar months of the logged-out date and registration fee of SGD$120 (excluding GST) will be payable if re-registration is more than 2 calendar months of the logged-out date.
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Year 2021 |
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Module |
Revision Class on |
for Exam on |
Register Interest |
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2-4pm |
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2 |
*15 Mar |
*22 Mar |
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3 |
*17 Mar |
*24 Mar (10am-12pm) |
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4 |
*19 Mar |
*26 Mar |
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* The Organiser reserves the right to alter the programme or cancel as may be necessary. In the event of any alteration or cancellation, participants will be duly notified.
Registration Date:
15 May 2020 12:00 AM - 31 December 2021 12:59 PM (UTC + 08:00)
This class consists of 3 modules namely:
Price:
Available grant[s]:
Questions:
- How to amend/update my Grant Application information?
- Where can I view my examination result(s)?
- Where can I view my e-Certificate?
- How do I print my Examination Results/e-Certificate?
- How do I save my Examination Results/e-Certificate?
- Why I'm not receiving email(s) for my 2FA login/Course Registration Confirmation/Grant Application Confirmation/etc?
Answers:
1. How to amend/update my Grant Application information?
- After clicking View Application, you will get to see your Grant Application details. Edit the necessary.
- Scroll to the bottom and click on Update to save any changes made.
2. Where can I view my examination result(s)?
- Access to your enrolled Certificate in Managing Agent Practice course.
- Click on View Results.
3. Where can I view my e-Certificate?
- Option A:
- Option B:
Access to your enrolled Certificate in Managing Agent Practice course.
4. How do I print my Examination Results/e-Certificate?
Print button/icon is found on bottom right of the page.
5. How do I save my Examination Results/e-Certificate?
- On Examination Results/e-Certificate page, click on Print button.
- Subjected to individual's PC's devices list, look for the option to Save/Print to PDF. See example below:
- Pick your choice and Print.
- You will be prompted to save the PDF.
6. Why I'm not receiving email(s) for my 2FA login/Course Registration Confirmation/Grant Application Confirmation/etc?
- Check your email's JUNK/SPAM folder.
- If you have difficulty locating the junk/spam folder, please identify if there is any collapsed folders in your email. Refer the following using Gmail as example:
Others:
For more help/info regarding course details:
(1) SISV Academy Ltd - DID: 6424 0273
(2) Association of Property And Facility Managers (APFM) - DID: 6424 0283
For more help on how to navigate around on eLearningHub.sg:
Go to elearningHub.sg - About Us
